Dr Elizabeth takes pride in client satisfaction and delivering real results for the businesses she works with.
Customers I have worked with:
"Dr Liz is one of life's rare and precious gems. She seamlessly blends cutting-edge theory with lived experience, plus bags of practical tips which can be implemented quickly and easily. Everyone who has the pleasure of listening to Dr Liz's insights always reports coming away feeling inspired, enlightened, motivated and energised. Some of the comments from recent events Dr Liz facilitated included: "So much to mull over... seriously juicy insights, I loved every second. Now back to Earth - but Earth is better now I've heard from Dr. Liz!"; "Brilliant... lots of new insights to mull over"; "Thoroughly enjoyable... I learned a great deal"; "What a fantastic discussion... I am dazzled by Dr. Liz's brilliance!".
Lizzy Buss
Director at a global asset servicing provider, from one of Asia's largest financial groups.
"You were kind enough to support our Aviva Carers Community recently with a session on children behaviours and managing difficult circumstances, especially where they have health conditions that require parents to help them manage mood swings and irrational behaviour.
The session was very well planned, delivered excellently and you were particularly effective in answering specific questions from the attendees.
Thanks so much doing the session and supporting our Community. "
AVIVA
"Liz’s support and training on Neurodiversity has created another lens and level within which we look to optimise both the individual but also the collective contribution of the board. It has also helped us to understand our customers and members better to make sure we consider, not just those common practices which might make life more difficult for them, but also how to change what we do to make things better for more."
Ruston Smith
Non Exec Chair
"Dr Elizabeth delivered her Cross-Generational working session to around 40 Commercial and Studios based ASOSers this summer and I was so happy to hear lots of questions, pertinent points and the feedback afterwards from the attendees was great. Based on this success, we’re hoping she will come back and see us for more of the same, plus her Communication-Skills session. What everyone particularly loved was her knowledgeable but relatable and charismatic approach. Not only that, some practical tools to try out ourselves, resonates so well alongside the concepts…looking forward to seeing Elizabeth more this Autumn/Winter."
ASOS
Hannah Adams, Lead Development Partner
We chose Dr Elizabeth over other training providers, due to her qualifications and vast business and real-world experience. We worked together agreeing scope and objectives of the workshop, this being something new for our organisation to do – our objective being to understand our clients’ needs and wants to enable us to deliver excellent client care. Elizabeth’s teaching style of the workshops was highly interactive, relevant, engaging and bespoke as possible for all our members of the team. Lively techniques supported by examples, demonstrations, the best techniques when presenting. Our teams now have toolkits in place to support them with dissatisfied clients, thinking, feeling, and closing the call in a way that works for both parties. Feedback from our colleagues has been great and we are starting to see results of the training through our client satisfaction programme and more engaged colleagues. Due to the success of the first workshops, we have added more modules that have been well received and we continue, with Elizabeth, to constantly evolve our programme to ensure we keep our colleagues motivated and well trained.
CREATIVE CAR PARK
Lesley Stapleton Head of Client Liaison
"Dr Elizabeth recently facilitated a session on Intergenerational working at our Divisional Conference. She is a highly engaging presenter who was able to read her audience and ensure that the session was thought provoking and relevant. Her ability to sustain the energy in the room over a 2 hour session was very impressive. The combination of her extensive research and knowledge of the subject with the ability to use real life experiences ensured that our teams felt that they had genuinely learned something that could be immediately used in their businesses. We have had nothing but extremely positive feedback about Elizabeth and are looking forward to working with her again soon.”
MITCHELL’S & BUTLERS
"Elizabeth delivered a perfect balance of theory, facts and personal experience in a smart and very engaging way.
Our passionate and bright group of Millennials now have a much better understanding of their generation, the teams they manage and the people that lead them. I have confidence everyone took something valuable away, whether that be practical tips or anecdotes (which I’m sure they’ll be repeating)… I’ve rarely seen them so engaged or asking so many questions!!"
ASOS
NIKKI TATTERSALL, BUYING DIRECTOR
“Elizabeth was an excellent and informative speaker.
She challenged thinking and was one of the most popular sessions with the hedge fund audience over our two day conference and I would definitely book her again”
HFM EUROPEAN OPERATIONAL LEADERS' SUMMIT
Sam Dale, Head of Event Content, Pageant Media
“After a full career in the Services being “taught” this sort of subject, I was very impressed with how quickly Elizabeth gained the undivided and supportive attention of her very mixed training audience, and got a significant message across in a short period of time. Very impressive, and with immediate worthwhile results too.”
LASHAM GLIDING SOCIETY
Dr Elizabeth has been featured in
When we are no longer able to change a situation, we are challenged to change ourselves.